TRAFFIC FINE ALLOCATION _ PATHETIC SERVICE _ USELESS CUSTOMER SERVICE

So, my Dad received a ticket for speeding on 17 December 2023 that was emailed from PayCity right through to FINESSA (Pty) Ltd. The fine was settled on 01 July 2024 via the FINESSA online portal and paid with the PayFast option available on their site.

After sending the proof of PayCity and other institutions on numerous occasions, the motherless ****holes keep on harrassing us for payment of the so-called outstanding fine.

The ****ing fine is paid up, we have the proof of it on FINESSA (Pty) Ltd's website, however, we cannot get these people from PayCity to allocate the payment on their side. It is an up and down of emails and phone calls and promises from their side, however, they just don't allocate anytthing and blames us now for paying via the "wrong portal".

I mean, what the actual **** is wrong with PayCity. Can someone there just do their ****ing jobs and allocate the payment to the fine???? It is one excuse after the other and expecting me to phone around now to sort out what they DON'T want to do.

I am fed up with this!!!

We need to renew our vehicle's license end of November. What now????

I give these pathetic useless ****ers 48 hrs to sort this **** out or I will contact the head of traffic in SA and have these people dealt with.