JO
Joshua O
1 reviews | Active since Dec 2024
13 Dec 2024, 15:58
Taken my money, left me without water.
Awful site, awful customer support turnaround. After submitting a support ticket was told it'll take TWO WHOLE DAYS TO RECTIFY. Purchased prepaid service and received no token to redeem, only a receipt confirming that they've taken my money. Seems like I won't have WATER until they decide it's convenient for them to do anything.
Helpful (0)
Replies (3)0
Replies (3)
paycity.co.za's replyOfficial
13 Dec 2024, 16:06Dear Joshua Owen
We apologize for the frustration experienced in this matter. Kindly provide me with your username so that I can follow up with our administrator please.
Kind Regards,
The payCity Team
paycity.co.za's reply13 Dec 2024, 16:06
Official
Dear Joshua Owen
We apologize for the frustration experienced in this matter. Kindly provide me with your username so that I can follow up with our administrator please.
Kind Regards,
The payCity Team
paycity.co.za's replyOfficial
16 Dec 2024, 09:59 Dear Joshua Owen
We apologize for the frustration experienced in this matter. We have forwarded the token to you via email using the *** email address.
Kind Regards,
The payCity Team
paycity.co.za's reply16 Dec 2024, 09:59
Official
Dear Joshua Owen
We apologize for the frustration experienced in this matter. We have forwarded the token to you via email using the *** email address.
Kind Regards,
The payCity Team
paycity.co.za's replyOfficial
16 Dec 2024, 18:30 Dear Joshua Owen
I have forwarded the token to the above email address.
Kind Regards,
The payCity Team
paycity.co.za's reply16 Dec 2024, 18:30
Official
Dear Joshua Owen
I have forwarded the token to the above email address.
Kind Regards,
The payCity Team