AL
Andre L

1 reviews | Active since Feb 2023

03 Dec 2024, 21:24

Seemingly incapable of fixing error

They loaded a fine for another person (different ID) against my profile and ID.

Mailed them requesting they rectify. Rep**** i must contact issuing authority (probably their standard response). Pointed out it is their mistake with screenshots to confirm. No response.

No point in further communicating with this crowd and will delete my account.

0
Replies (1)
paycity.co.za
paycity.co.za's reply05 Dec 2024, 08:31
Official
Dear Andre Landman 
We apologize for the frustration experienced in this matter. Please be advised that we, as payCity, do not load fines against someone's ID number. We do not have the authority to do that; this is done by the Traffic Department. 

Kind Regards,
The payCity Tea