AB
Antoinette B

1 reviews | Active since Oct 2023

03 Oct 2023, 07:52

PAYCITY WORST EVER!

Worst service ever from every service provider!!! No feedback to any emails or phone calls regarding payments on fines. Almost got arrested for a fine that has already been paid. Website is not convenient and useful will rather go and stand in a queue at the licensing department for hours to sort this out. We use it for business purposes due to a large fleet but definitely not worth the time wasted on this poorly managed site!!!

0
Replies (3)
paycity.co.za
paycity.co.za's reply03 Oct 2023, 08:26
Official
Dear  Antoinette Botha
We apologize for the frustration experienced in this matter. One of our administrators will get in touch with you shortly. 

Kind Regards,
The payCity Team 
AB
Antoinette B's update24 Oct 2023, 07:49
Reviewer Update
I STILL HAVE NOT HAD ANY RESOLUTION THESE ARE NOT SMALL AMOUNTS BEING PAID OVER FROM OUR COMPANY. I WILL NOT PAY ANY MONIES OVER TO YOU ANYMORE. THERE ARE PAYMENTS FROM TWO YEARS AGO THAT ARE STILL REFLECTING. PLEASE DO NOT PHONE OR EMAIL ME. I WILL BE DEALING DIRECTLY WITH THE TRAFFIC DEPARTMENTS IN FUTURE!
paycity.co.za
paycity.co.za's reply24 Oct 2023, 08:15
Official
Dear  Antoinette Botha
We apologize for the frustration experienced in this matter. We have been informed that the fines you paid were done via Fines SA, a different website to payCity. 

Kind Regards,
The payCity Team