BL
Brendan L

1 reviews | Active since Nov 2024

24 Dec 2025, 07:36

Paycity leaves the customer with doubt and uncer*****y.

I paid a fine on Paycity and haven't gotten my receipt of payment e-mailed to me. The call centre is busy and when you press the option to get a call back by leaving a voice mail the inbox is full, so that's not an option either. Had I known this I would have rather paid through another payment company. Paycity now leaves the customer with doubt and uncer*****y instead of providing the customer with good, friendly and helpful service. I would not recommend using Paycity to pay fines, rather find an alternative payment company.

0
Replies (3)
paycity.co.za
paycity.co.za's reply24 Dec 2025, 08:04
Official
Dear Brendan Luies
 
We do apologize for the frustration experienced in this matter. One of our administrators will get in touch with you. 

Kind Regards,
The payCity Team 


BL
Brendan L's update24 Dec 2025, 08:28
Reviewer Update
Ok thankyou problem has been sorted. Thankyou for your assistance.
paycity.co.za
paycity.co.za's reply24 Dec 2025, 08:29
Official
Dear Brendan Luies
 
You are welcome.

Kind Regards,
The payCity Team