1 reviews | Active since Nov 2020
Paycity a horrible company with a very bad service
Inefficient and very slow service.. They just know taking people's money. I paid to renew a licence disc for my Hyundai i10 more than weeks 7 days ago on paycity website. Before making payment the system checked of any impediments and it said there was nothing then l made payment. Few days later l got an email that they couldn't get a disc because a disc on my other car (Nissan) expired and needed to be renewed. When l got the message on the 17 th Oct l rushed to the traffic center in Randburg and renewed a disc for the Nissan but they refused to reprint the disc processed by paycity for the hyundai. I contacted paycity on the 18th Oct via email telling them the disc of the other car has been renewed therefore I need a reprint of the disc of the Hyundai i10 which l paid for on paycity. They took forever to respond and someone called me on the 19th Oct to discuss the matter. I told the person to do a reprint since the impedement on the other vehicle has been removed, the person told me that it will take another 5 to 12 working days to do a reprint of the disc because it will be like the process is starting all over again. Until Now l don't have a disc lm taking public transport to go to work coz the car doesn't have a disc. My other car is being used outside Gauteng. This is a very bad service and they are inconsiderate of their clients all they focus on is making money. I will never use their service again. Very horrible and pathetic. Up to now no communication and no disc.. I hope posting here will help me to get the disc.
We do apologize for the inconvenience experienced.
I checked your application and see that there was no reprint requested, There was only one payment done and that was on the 12.10.2022 and that was the initial payment you made. You can still request the reprint so that we can get the disk printed for you.
My apologies for any inconvenience caused.
Kind Regards,
The payCity Team
We do apologize for the inconvenience experienced.
I checked your application and see that there was no reprint requested, There was only one payment done and that was on the 12.10.2022 and that was the initial payment you made. You can still request the reprint so that we can get the disk printed for you.
My apologies for any inconvenience caused.
Kind Regards,
The payCity Team
