Pay city the most useless online place to pay fines.

Pay City is terrible they work with Emfuleni Muncipality. My Dad had 2 fines was paid a month ago proof of payment was send through. When I went to the traffic department on Friday there was no outstanding fines or notices on their system. He can't take out his licence disc for this month because pay city says his fines are not paid. Thus he can't get his licence disc's. Useless independent contractors