TM
Taydo M

1 reviews | Active since Jan 2023

13 Jan 2023, 14:44

License disc renewal

Whoever is in charge of the license disc renewal department is outright *********** another week and I do not have my license disc. App**** for my license disc on the 20th of December 2022 and to date I've not received it. Why do we even pay convenience fee if we are inconvenienced like this?

0
Replies (4)
paycity.co.za
paycity.co.za's reply13 Jan 2023, 15:06
Official
Dear Taydo Mphoku

We apologize for the frustration experienced. We are busy investigating and following up on our end and will revert back soon. 

Kind Regards,
The payCity Team
paycity.co.za
paycity.co.za's reply13 Jan 2023, 15:35
Official
Dear Taydo Mphoku

We apologize for the frustration experienced. We will get to the bottom of this as soon as possible and revert back to you. 

Kind Regards,
The payCity Team
TM
Taydo M's update16 Jan 2023, 19:31
Reviewer Update
When I thought I'm going to receive my license disc boom! An email that I've got outstanding fees. How? Because I paid on the 29th of December and I've got proof of payment which shows the breakdown of the amounts. Paycity is a pain honestly!
paycity.co.za
paycity.co.za's reply17 Jan 2023, 08:31
Official
Dear Taydo Mphoku

We apologize for the frustration experienced in this matter. We see that you made payment so we will be able to complete the application soon. We really apologize for this delay. 

Kind Regards,
The payCity Team