LB
Lee B
1 reviews | Active since Sept 2020
08 Sept 2020, 16:31
Licence renewal took so long I had to pay a fine!
Paid for a vehicle licence renewal, status was "awaiting documentation".
Took weeks for Paycity to tell us the specific problem with the docs submitted.
Corrected documents submitted straight away.
Now had to pay a R170 fine for late payment. It was Paycity who were late not me, but I have to pay for their ineptitude, lethargy, and inefficiency!
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Replies (1)0
Replies (1)paycity.co.za's replyOfficial
19 Oct 2020, 09:32Our apologies in the delay in your submission. We have implemented some solutions to improve the turnaround time on our communications regarding missing/ outstanding documentation. We hope that your query was resolved to your satisfaction.
Regards
The payCity Team
Regards
The payCity Team
paycity.co.za's reply19 Oct 2020, 09:32
Official
Our apologies in the delay in your submission. We have implemented some solutions to improve the turnaround time on our communications regarding missing/ outstanding documentation. We hope that your query was resolved to your satisfaction.
Regards
The payCity Team
Regards
The payCity Team
