LB
Lee B

1 reviews | Active since Sept 2020

08 Sept 2020, 16:31

Licence renewal took so long I had to pay a fine!

Paid for a vehicle licence renewal, status was "awaiting documentation".

Took weeks for Paycity to tell us the specific problem with the docs submitted.

Corrected documents submitted straight away.

Now had to pay a R170 fine for late payment. It was Paycity who were late not me, but I have to pay for their ineptitude, lethargy, and inefficiency!

0
Replies (1)
paycity.co.za
paycity.co.za's reply19 Oct 2020, 09:32
Official
Our apologies in the delay in your submission.  We have implemented some solutions to improve the turnaround time on our communications regarding missing/ outstanding documentation.  We hope that your query was resolved to your satisfaction. 
Regards
The payCity Team