NB
Neo B

1 reviews | Active since Jul 2019

11 Jul 2020, 09:41

Is Paycity a legal ****?!!!

I've made two payments through paycity due to the covid outbreak that were pertaining to traffic fines. I made these payments 4 months ago and to date, i received an sms stating an outstanding fine. If one of the two payments didn't go through, what about the other one?. Right now paycity is currently offline. If the contract with their affiliate entities has been terminated, why are we still receiving sms's to pay through paycity yet they're offline. With all the proofs of payments including the payment notifications, this matter needs to be raised in court most definitely!

0
Replies (1)
paycity.co.za
paycity.co.za's reply13 Jul 2020, 12:12
Official
Good Day.  

The payCity website is currently online and all entities that we are accepting payments for have active contracts.  It is possible that an error occured when allocating your payment and if this is the case we will rectify it immediately for you.

One of our agents will contact you shortly to get some more information from you regarding your payment that we can resolve this matter for you. 

Our apologies for the inconvenience caused.

Regards 
The payCity Team