1 reviews | Active since Nov 2016

01 Nov 2016, 16:00

INVALID TOKEN

<p>I phoned payCity to see if i could purchase prepaid electricity, as my bank wasnt allowing the prepaid purchases to go through at the time. The call center assistant said I purchase a token throught them to see if the unit wasnt faulty. I deposited the money into their account but didint get anything. 5 days later i received a token number from them which didnt work. When i called them again to give me a refund they pretended as though they had no idea what I was talking about, even though i provided proof and names. Disgusting.</p>

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Replies (1)
paycity.co.za
paycity.co.za's reply02 Nov 2016, 15:44
Official

Good Day

payCity does not accept deposits into our account for payments and all payments need to be made with a credit card on the website.

Our operations manager will be contacting you shortly to assist you in resolving this issue for you.

Regards

The payCity Team