*********** - don’t use PayCity.

An *********** company. Totally useless. On 11 Nov I was told that my application with correct license plate was successfully submitted to the department. 2 email queries were ignored. The 3rd query promised I would have the license disc delivered to me by 26/11 latest. On Monday 29/11 I called (my 4th query) and I was promised a call back as they didn’t know what was happening. On 30/11 I had no callback so I phoned them again - my 5th query. I was told my application had the wrong license plate and I needed to complete a new form. By now my 21 day grace period is over. I asked for a full refund including penalty fees I now have to pay to do it myself. I’ve been promised an answer for the past 3 days. I’m still being ignored and they have my money. I’m out of pocket as I have paid for this license disc twice.