YB
Yolandie B
1 reviews | Active since Feb 2022
01 Feb 2023, 09:08
I don’t recommend this service please they are *******
NEVER EVER USE THIS SERVICE!!!!!!!! My license disk expires on 31 – 01 – 2023 (and after that you get a 27 day grace period) But anyways ive paid my license disk 31 – 01 -2023 but yet this morning when I logged on there is now a penalty fee for almost R1000 (for paying late) !!!! WHAT **** IS THIS!!!! Ive paid on time !!!!!!!!!!!!!!!!!!!!!!!
just give my money back ill go somewhere else!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (6)0
Replies (6)
paycity.co.za's replyOfficial
02 Feb 2023, 09:31Dear Yolandie De Bruyn
We apologize for the inconvenience caused to you.
Kindly be advised that we have uploaded the correct disc so the additional fees should fall away. Please confirm if you would still like us to cancel the application.
Kind Regards,
The payCity Team
paycity.co.za's reply02 Feb 2023, 09:31
Official
Dear Yolandie De Bruyn
We apologize for the inconvenience caused to you.
Kindly be advised that we have uploaded the correct disc so the additional fees should fall away. Please confirm if you would still like us to cancel the application.
Kind Regards,
The payCity Team
YB
Yolandie B's updateReviewer Update
02 Feb 2023, 11:02Hi
I would like to apologise and tell everyone that this was not Pay City’s mistake, it was my own. I uploaded my old licence disc with expiry date 2022 stead of 2023 that is why i had the penalty ( THANK YOU FOR FIXING IT)
I Called them and they did sort it out ASAP, I remember I spoke to Ursela and she had very good customer service and was very very helpful.
Sorry for my bad review. I GIVE THEM 5 STARTS
YB
Yolandie B's update02 Feb 2023, 11:02
Reviewer Update
Hi
I would like to apologise and tell everyone that this was not Pay City’s mistake, it was my own. I uploaded my old licence disc with expiry date 2022 stead of 2023 that is why i had the penalty ( THANK YOU FOR FIXING IT)
I Called them and they did sort it out ASAP, I remember I spoke to Ursela and she had very good customer service and was very very helpful.
Sorry for my bad review. I GIVE THEM 5 STARTS
YB
Yolandie B's updateReviewer Update
02 Feb 2023, 11:03No i dont want to cancel :)
YB
Yolandie B's update02 Feb 2023, 11:03
Reviewer Update
No i dont want to cancel :)
YB
Yolandie B's updateReviewer Update
02 Feb 2023, 11:05Please tell me when will i receive my disc? as i paid in full :)
YB
Yolandie B's update02 Feb 2023, 11:05
Reviewer Update
Please tell me when will i receive my disc? as i paid in full :)
YB
Yolandie B's updateReviewer Update
02 Feb 2023, 11:08Altho it still shows penalty but im sure you will update it to 2023
YB
Yolandie B's update02 Feb 2023, 11:08
Reviewer Update
Altho it still shows penalty but im sure you will update it to 2023
paycity.co.za's replyOfficial
02 Feb 2023, 11:56Dear Yolandie De Bruyn
Thank you for the message. The additional fees will fall away once our admin team has done all the checks. The application will then go back into processing.
The process timeframe is 5-12 business days.
Kind Regards,
The payCity Team
paycity.co.za's reply02 Feb 2023, 11:56
Official
Dear Yolandie De Bruyn
Thank you for the message. The additional fees will fall away once our admin team has done all the checks. The application will then go back into processing.
The process timeframe is 5-12 business days.
Kind Regards,
The payCity Team