nH
naadira H

1 reviews | Active since Jun 2019

02 Oct 2023, 15:09

Horrible service

I am a still waiting on my new disk and it’s been almost 1 month. everytime I call or write I keep getting a generic response. No update at all and they refuse to refund me which makes no sense

0
Replies (4)
paycity.co.za
paycity.co.za's reply02 Oct 2023, 15:29
Official
Dear Naadira goolam hoosen

We apologize for the frustration experienced in this matter. Please be advised that your query has been escalated, and one of our administrators will get in touch with you as soon as possible. 

Kind Regards,
The payCity Team 
nH
naadira H's update02 Oct 2023, 15:35
Reviewer Update
Just another GENERIC BLURB. Can you guys actually resolve my issue or refund me already. I’d rather go stand in line for my new disk
paycity.co.za
paycity.co.za's reply03 Oct 2023, 08:21
Official
Dear Naadira goolam hoosen

Kindly be advised that we have escalated the matter to the licensing administrators and await their feedback. As soon as they get back to us, we will make contact with you. 

Kind Regards,
The payCity Team 
paycity.co.za
paycity.co.za's reply03 Oct 2023, 08:23
Official
Dear Naadira goolam hoosen

Please be advised that the application has been rejected and we do see that you have already requested the refund on the credit. We do apologize for the huge inconvenience caused to you in this matter. 

Kind Regards,
The payCity Team