HV
Henry V
1 reviews | Active since Sept 2015
04 Aug 2023, 08:40
Bad service
Getting one start only because I cannot give you no stars. Website claims 3 - 5 days to be processed. Been 2 weeks and still nothing and doesn't help reaching out to their call centre and its been 5 days and no one has responded to any of my queries. Rather use a different provider if you want service
Helpful (0)
Replies (3)0
Replies (3)
paycity.co.za's replyOfficial
04 Aug 2023, 08:45Dear Henry van Vuuren
We apologize for the frustration experienced. Kindly be advised that the status of the application has changed to Dispatched, It has been scanned into Depot and the couriers will sms you once the parcel is out on delivery.
Kind Regards,
The payCity Team
We apologize for the frustration experienced. Kindly be advised that the status of the application has changed to Dispatched, It has been scanned into Depot and the couriers will sms you once the parcel is out on delivery.
Kind Regards,
The payCity Team
paycity.co.za's reply04 Aug 2023, 08:45
Official
Dear Henry van Vuuren
We apologize for the frustration experienced. Kindly be advised that the status of the application has changed to Dispatched, It has been scanned into Depot and the couriers will sms you once the parcel is out on delivery.
Kind Regards,
The payCity Team
We apologize for the frustration experienced. Kindly be advised that the status of the application has changed to Dispatched, It has been scanned into Depot and the couriers will sms you once the parcel is out on delivery.
Kind Regards,
The payCity Team
HV
Henry V's updateReviewer Update
04 Aug 2023, 08:48Seems to be a stock standard response from them, clearly a copy/paste exercise looking at the other reviews. Horrible customer service thinking a generic response to all reviews will be helpful.
HV
Henry V's update04 Aug 2023, 08:48
Reviewer Update
Seems to be a stock standard response from them, clearly a copy/paste exercise looking at the other reviews. Horrible customer service thinking a generic response to all reviews will be helpful.
paycity.co.za's replyOfficial
04 Aug 2023, 08:51Dear Henry van Vuuren
One of our administrators will get in touch with you shortly.
Kind Regards,
The payCity Team
One of our administrators will get in touch with you shortly.
Kind Regards,
The payCity Team
paycity.co.za's reply04 Aug 2023, 08:51
Official
Dear Henry van Vuuren
One of our administrators will get in touch with you shortly.
Kind Regards,
The payCity Team
One of our administrators will get in touch with you shortly.
Kind Regards,
The payCity Team