RP
Rentia P

1 reviews | Active since Jan 2012

15 Sept 2023, 19:12

Bad service

Request for license renewal and payment made on 7 September 2023. Feedback received indicated that the process can take 3-5 working days, today on 15 September after receiving no feedback I phoned paycity and was informed that the process can take 9 - 12 working days and I just received notification that my query has been marked low priority. I am leaving on holiday on 23 September and am now very worried that I am not going to receive my license disks before leaving. I will NEVER use paycity's services again

0
Replies (1)
paycity.co.za
paycity.co.za's reply19 Sept 2023, 08:11
Official
Dear Rentia Prinsloo
We apologize for the frustration experienced in this matter. Kindly be advised that all 3 application status has changed to WaitingForCollection. You will be contacted as soon as the parcels are out on delivery. 

Kind Regards,
The payCity Team