lM
lyton M

1 reviews | Active since Jun 2019

24 Dec 2021, 12:08

BAD SERVICE AND **** ACVTIVITIES

IAM VERY ANGRY WITH THIS COMPANY. I PAID R420 FOR THE LICENCE DISC, R99 FOR CONVENIENCE FEE AND R99 FOR COURIER. THE LICENCE DISC IS NOT YET RECEIVED. THEY SEND ME EMAILS REQUESTING THE ROADWORTH AND I DID SEND TO THEM STILL NO LICENCE. THEY SEND ANOTHER EMAIL THAT MY OTHER VEHICLES ARE BLOCKING THE PROCESS AND I HAVE RENEWED THE LICENSE DISC DIRECT FROM THE TRAFFIC DEPARTMENT AND IT TOOK ME 20 MINUTES. IAM STILL WAITING FOR THE LICENSE DISC I HAVE PAID R620 FOR BUT NOTHING. THEY ASKED ME TO REQUEST A REPRINT AND THEY ARE CHARGING ME R191 WHICH MEANS I MUST PAY R811 FOR THE DISC WHICH COSTS R420. WHAT I NEED IS THE REFUND SO THAT I GO GO DIRECT TO THE TRAFFIC DEPARTMEMNT. THIS COMPANY IS UN ORGANISED.

0
Replies (1)
paycity.co.za
paycity.co.za's reply24 Dec 2021, 13:32
Official
Dear Lyton

Our apologies for the experience that you have had while renewing your vehicle license. One of our administrators will be in contact with you to assist in resolving this issue for you. 

Regards
The payCity Team