DN
Donovan Neale-May

1 reviews | Active since Jan 2023

22 Jan 2023, 18:27

Avoid using PayCity

This service borders on **********. Do not rely on them to submit and process your car registration renewal. After 21 days (uploaded in info and docs on 12/20) waiting and numerous calls and emails, I sourced my own disc at the Fish Hoek Traffic Services office. Now I'm trying to get a refund for the lack of delivery. Tamia Brink was the customer service interface for Syntell, the parent company. Totally ineffective and slow to respond.

0
Replies (1)
paycity.co.za
paycity.co.za's reply23 Jan 2023, 11:20
Official
Dear Donovan

We apologize for the inconvenience caused to you. 

We will investigate your query and get one of our management team to give you a call as soonest to resolve your query. 

Kind Regards,
The payCity Team

Best regards,