rR
reghardtferreira R

1 reviews | Active since May 2017

14 Sept 2023, 19:54

Actually a good company if you DON'T want to renew your vehicle license

First time using them. Paid the amount to renew my car license in July. Literally a couple of days ago get told that they cannot renew my license as I have to do it myself (probably because they only started with the renewal after my disc expired?). Crazy. Long story short, I've requested a refund and their website claims it has been refunded. Haven't seen it reflecting in my bank account yet, however, since their company strive to maintain a pace akin to that of a tortoise, I might get it back as a Christmas gift in December. Keep it up, you might just go deeper than rock bottom with the service. 💪💪💪

0
Replies (1)
paycity.co.za
paycity.co.za's reply19 Sept 2023, 08:09
Official
Dear Reghardt Ferreira

We apologize for the frustration experienced in this matter. The funds does show refunded however, we will confirm with our finance team and send you proof of refund shortly. 

Kind Regards,
The payCity Team