1 reviews | Active since Aug 2018
****???
To my surprise, I was informed that the actual delivery time is 12 days, a significant difference from the timeframe initially mentioned. This inconsistency between the advertised timeline and the actual delivery time is both concerning and disappointing.
As a result of this delay, I received a fine from the Metro police due to the non-delivery of my license disc. This situation has caused unnecessary inconvenience and financial burden, and it is particularly disheartening that this information about the extended delivery time was provided to me only after I had already made the payment.
I understand that unforeseen circumstances can sometimes lead to delays. However, it is essential for customers to have accurate and transparent information before making a decision to use your services. I believe that by providing honest and upfront information about the delivery timeline, you can avoid causing unnecessary frustration and dissatisfaction among your customers. I kindly request a clarification regarding the delivery of my license disc and a resolution for the inconvenience I have faced. I hope that steps will be taken to ensure that such discrepancies are addressed and that future customers are given clear and accurate information from the start.
We apologize for the frustration experienced in this matter. We have raised the issue with our administrators.
Kind Regards,
The payCity Team
We apologize for the frustration experienced in this matter. We have raised the issue with our administrators.
Kind Regards,
The payCity Team
Please confirm a convenient time to call you as we have tried this morning however, the above number went straight to voicemail.
Kind Regards,
The payCity Team
Please confirm a convenient time to call you as we have tried this morning however, the above number went straight to voicemail.
Kind Regards,
The payCity Team
We apologize for the frustration experienced in this matter. I have done a follow up on the application and will revert back to you once feedback is received.
Kind Regards,
The payCity Team
We apologize for the frustration experienced in this matter. I have done a follow up on the application and will revert back to you once feedback is received.
Kind Regards,
The payCity Team
