L
Lesego
1 reviews | Active since Sept 2026
08 Sept 2026, 13:59
Your system is helpl...
Your system is helpless and your banking is not advanced it's unprofessional
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Replies (1)
PayCentral's replyOfficial
08 Sept 2026, 15:35 Hi Lesego,Thank you for your feedback. We’re sorry to hear that you’ve experienced difficulty using your card.PayCentral is not a bank, and the card provided to you is a prepaid transactional card, so it does not operate in the same way as a traditional bank account or banking product.A member of our team will contact you directly to better understand the challenges you are experiencing and assist where possible. We will also ensure that you have been provided with the relevant card usage guide from the business that issued the card to you, so that you have clear information on how and where the card can be used.We hope to help resolve any confusion and improve your experience.
Best regards,
PayCentral's reply08 Sept 2026, 15:35
Official
Hi Lesego,Thank you for your feedback. We’re sorry to hear that you’ve experienced difficulty using your card.PayCentral is not a bank, and the card provided to you is a prepaid transactional card, so it does not operate in the same way as a traditional bank account or banking product.A member of our team will contact you directly to better understand the challenges you are experiencing and assist where possible. We will also ensure that you have been provided with the relevant card usage guide from the business that issued the card to you, so that you have clear information on how and where the card can be used.We hope to help resolve any confusion and improve your experience.
Best regards,