Dishonesty,Disrespect and family about to lose home

Good day

The day is almost complete and I still haven't gotten an update from my last call which was told me will take 2hours.

I can not tell you what an inconvenience these few months has been including the fact that I just found out by the NCR that my removal was only done on the 8th October and not the 29th July 2020 as per my clearance certificate.

You honestly have no respect for your customers and I am utterly harmed that a year of my life has been wasted because of incompancy.

Just incase nobody informed you 21days from the 8th of October was on the 29th October and today is the 4th November and still nothing has changed.

Just to also reiterate the 29th July 2020 was +-65days ago that I received my clearance certificate and my debit review failed to ensure I was cleared on the beareau.

Just to also highlight that after 5months of inconvenience I will ensure that proper investigation is done and that my legal team looks into this as a matter of urgency.

I am sure none of you care enough at Payplan solutions to actually assist you client as again today I was called and told a lot of things which again will fail because of lack of care and concern.

My family will be losing our home and all I wanted to do is help them save it.

We all make mistakes in our lives but messing up someone's future because of incompency is seriously a ******** offense due that you have created a hostile environment and caused a human to struggle with server depressesion due to this matter.

I hope you all are happy and that you all have a great way to end your year knowing you have costed someone as insignificant as myself to battle when all I did was push to be debit free and the one job you had you failed at doing.

Kind Regards

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