PJ
Peter J
1 reviews | Active since Apr 2019
11 Jan 2022, 16:12
UNCARING.
This company is a fine example of how an accounts department can destroy all the customer trust and respect that the technical people in the field have worked hard to achieve, because I for one will never use these people again. The harassment and one-sided communications I have received from the bean counting department is a disgrace and they should not be allowed direct contact with patients. My many requests for a statement showing the miniscule amount that is outstanding is still falling on deaf ears but the harassment to pay the unknown amount continues weekly. Having 9 months of chemotherapy is bad enough without the additional stress generated by these uncaring and unsympathetic people.
Helpful (0)
Replies (4)0
Replies (4)Pathcare's replyOfficial
11 Jan 2022, 16:35Dear Peter Jones
I have sent you an email and left a voice message. Please let me know when I can call you as I would like to discuss this matter with you.
Yours sincerely
Sharon van der Berg
PathCare Debtors
I have sent you an email and left a voice message. Please let me know when I can call you as I would like to discuss this matter with you.
Yours sincerely
Sharon van der Berg
PathCare Debtors
Pathcare's reply11 Jan 2022, 16:35
Official
Dear Peter Jones
I have sent you an email and left a voice message. Please let me know when I can call you as I would like to discuss this matter with you.
Yours sincerely
Sharon van der Berg
PathCare Debtors
I have sent you an email and left a voice message. Please let me know when I can call you as I would like to discuss this matter with you.
Yours sincerely
Sharon van der Berg
PathCare Debtors
Pathcare's replyOfficial
12 Jan 2022, 07:43Dear Peter Jones
Thank you for speaking with me yesterday with regards to this incident that occurred. I have sent you an email in this regard as well.
Please do not hesitate to contact me directly for any assistance going forwards
Yours sincerely
Sharon van der Berg
PathCare Debtors
Thank you for speaking with me yesterday with regards to this incident that occurred. I have sent you an email in this regard as well.
Please do not hesitate to contact me directly for any assistance going forwards
Yours sincerely
Sharon van der Berg
PathCare Debtors
Pathcare's reply12 Jan 2022, 07:43
Official
Dear Peter Jones
Thank you for speaking with me yesterday with regards to this incident that occurred. I have sent you an email in this regard as well.
Please do not hesitate to contact me directly for any assistance going forwards
Yours sincerely
Sharon van der Berg
PathCare Debtors
Thank you for speaking with me yesterday with regards to this incident that occurred. I have sent you an email in this regard as well.
Please do not hesitate to contact me directly for any assistance going forwards
Yours sincerely
Sharon van der Berg
PathCare Debtors
PJ
Peter J's updateReviewer Update
12 Jan 2022, 11:26I was contacted by PathCare soon after posting my message and I'm happy to say that the problem has now been resolved to my satisfaction.
PJ
Peter J's update12 Jan 2022, 11:26
Reviewer Update
I was contacted by PathCare soon after posting my message and I'm happy to say that the problem has now been resolved to my satisfaction.
Pathcare's replyOfficial
12 Jan 2022, 11:57You are most welcome Mr. Peter Jones
Best Regards
Sharon van der Berg
Best Regards
Sharon van der Berg
Pathcare's reply12 Jan 2022, 11:57
Official
You are most welcome Mr. Peter Jones
Best Regards
Sharon van der Berg
Best Regards
Sharon van der Berg
