cC
chunyiswamaponye C

1 reviews | Active since Jun 2017

28 Jun 2017, 07:30

THEY OWE ME MONEY AND KEEP DEBITING MY ACCOUNT

<p>I made arrangements for pathcare to debit money(R600)into my account monthly to pay them off. 3 months ago I paid the outstandibg fees in full and I called pathcare before paying the outstanding amount so that they may stop debiting money from account. THEY HAVE NOT STOPPED. THEY ARE STILL DEBITING WHEN INFACT I DO NOT OWE THEM..</p> <p>I have sent emails, called the accounts section and they are still debiting. I was promised a refund last month but they still debited this month.</p> <p>THIS IS TOTALLY UNACCEPTABLE

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Replies (2)
Pathcare
Pathcare's reply28 Jun 2017, 09:01
Official

Dear Ms Maponye,

We are in the process of investigating your complaint and will resolve the matter before close of business tomorrow.

Yours sincerely,

Heather Daniels

PathCare Debtors.

Pathcare
Pathcare's reply29 Jun 2017, 16:19
Official

Dear Ms Maponye,

As discussed.

The refund due to you has since been attended to.

We assure you that it is not our intention to offer a disservice to our valued clients and supporters.

Please accept our sincere apologies once again for any inconvenience caused.

Yours sincerely,

Heather Daniels.

PathCare Debtors.