MJ
Mellissa J
1 reviews | Active since Jan 2018
14 Mar 2018, 20:39
Theft
I had an injury on duty and went for blood tests through the hospital that I work for and whom is responsible for payment,yet Pathcare submitted R973 on 8 March through my medical aid,and AGAIN 14 March for R973 for exactly the same claim.... it wasn't even suppose to be submitted through my medical aid. I phoned the call centre and spoke to someone but nothing is done ... this is theft and I want this money refunded to my medical aid and the claim should go through the hospital where I work or I will take legal action. This is theft
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Replies (2)
Pathcare's replyOfficial
16 Mar 2018, 08:22Dear Mellissa
In order for us to assist you, please provide us with an account reference number.
Thanking you for your co-operation and assuring you of our best intentions at all times.
Yours sincerely,
Shanine Vink
PathCare Debtors
Best regards,
Pathcare's reply16 Mar 2018, 08:22
Official
Dear Mellissa
In order for us to assist you, please provide us with an account reference number.
Thanking you for your co-operation and assuring you of our best intentions at all times.
Yours sincerely,
Shanine Vink
PathCare Debtors
Best regards,
Pathcare's replyOfficial
20 Mar 2018, 10:43Dear Mellissa
To date we have not received any response from you in order to resolve the complaint. We have a 48 hour turnaround time resolving your query, we will resolve your complaint via HelloPeter in the interim.
Please do not hesitate to contact us for any further queries in this matter, assuring you of our best intentions at all times.
Your sincerely,
Shanine Vink
PathCare Debtors
Best regards,
Pathcare's reply20 Mar 2018, 10:43
Official
Dear Mellissa
To date we have not received any response from you in order to resolve the complaint. We have a 48 hour turnaround time resolving your query, we will resolve your complaint via HelloPeter in the interim.
Please do not hesitate to contact us for any further queries in this matter, assuring you of our best intentions at all times.
Your sincerely,
Shanine Vink
PathCare Debtors
Best regards,