GJGP
Gerhardus J G Powell

1 reviews | Active since Jan 2019

22 Jan 2019, 13:25

The price can be whatever we decide, even if the account is already paid, we can still ask for more

My daughter has been in Vaalpark hospital, and we had to do a few blood tests daily to see how her health progressed. Every 2nd day I walked over to the path care center next to the hospital, to do payments. Every time they had to phone to Capetown to have the account code be changed to a "cash account" to qualify for discount. On the very last day I walked over twice to make sure that all payments are up to date. They did assure me that everything was paid in full, but will only be allocated towards each bill once Cape Town makes the invoices... Today Cape Town office phoned to say I owe them money (all added to almost R 2,000 ..., which I rep**** that they now openly want to ***** me through the ears....

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Replies (2)
Pathcare
Pathcare's reply22 Jan 2019, 15:32
Official
Dear Gerhardus P

We are in the process of investigating your above complaint. We will revert back to you as soon as possible
Your sincerely
Sharon van der Berg

PathCare Debtors

Pathcare
Pathcare's reply25 Jan 2019, 08:16
Official
Dear Mr Powell

As per your telephonic conversation and email confirmation from our C.S.O Lydia.

We are happy that the matter was amicably resolved and that all your concerns was addressed accordingly.

Please accept our sincere apologies for any inconveniences caused, as it is truly not our intention to offer a disservice to our valued clients and supporters
 
 Yours sincerely
 Sharon van der Berg
 PathCare Debtors