E&SvdM
Eugene & Storm van der Merwe

1 reviews | Active since Mar 2023

28 Oct 2024, 10:31

Terrible partnership and poor administration leading to false accusations.

Pathcare (Medi-Clinic, Oranjezicht) has terrible administration and a habit of not sending invoices.

Furthermore they are lazy and don't bother to get a client's details.

I had an opp in April where apparently Pathcare did blood tests. I never received the invoice. Now it's October and Blake and Associates are harrassing me.

This is absolute nonsense. I am perfectly contactacle and it's really just a case of poor administration.

The tip of the iceberg is Blake and Associates, after I request an invoice, sending me these one liners:

"This message is for Mr X. The outstanding balance on your PathCare account is R 24.40, with a total due amount of R 24.40 which is payable immediately. Thank you. Blake and Associates (Pty) Ltd, Debt Recovery Division"

What a joke.

0
Replies (4)
Pathcare
Pathcare's reply28 Oct 2024, 11:20
Official
Dear Eugene

Thank you for contacting Pathcare, please allow me to investigate and to bring resolve to your concerns raised.

Yours sincerely
Stephen Moyce
Pathcare Debtors 
Pathcare
Pathcare's reply28 Oct 2024, 11:44
Official
Dear Eugene

Thank you for raising your concerns, as telephonically discussed, all details is now updated and rectified.

Yours sincerely
Stephen Moyce
Pathcare Debtors 
E&SvdM
Eugene & Storm van der Merwe's update28 Oct 2024, 14:10
Reviewer Update
Hi there, yes agreed, after your call everything was sorted. Thanks so much. I can't see how to change the rating on Hello Peter but I really appreciate the quick follow up (less than 1 hour).
Pathcare
Pathcare's reply28 Oct 2024, 14:21
Official
Dear Eugene,

I am glad and happy to help and assist whenever I can and where I can. You are most welcome.

Yours sincerely
Stephen Moyce
Pathcare Debtors