Stay AWAY from Pathcare!!!! Rude and non-caring!!!

Pathcare has issued us a outstanding amount to settle for blood tests which was conducted whilst in hospital - after querying the dispute with Discovery, they have confirmed (Discovery) that the account is incorrectly charged by Pathcare and no outstanding fees are to be paid by us (the member). After numerous phone calls to Discovery and Pathcare, we had to provide Pathcare with the Discovery reference numbers, contact center numbers and how they incorrectly charged the account to Discovery. Elizabeth Philander from Pathcare is non-responsive and does not follow any of these information (that we had to obtain and provide to them) they do not care about their customers and shows non empathy only stating it is not their problem and accounts are to be paid. The fact of the matter is that Discovery who has been brilliant reconfirmed on amany cases that the accounts are correct and the Pathcare Team is charging wrong rates and they (Discovery) have to educate them. Even worse is that the Pathcare call center admitted this! Rude, unprofessional and non-caring - will not recommend anyone using their service.