NL
Nomvuyo L

1 reviews | Active since Oct 2016

31 Mar 2022, 12:28

SORT OUT YOUR PATHETIC ACCOUNTS SYSTEM

WHY AM I STILL RECEIVING INVOICES FOR OUTSTANDING PAYMENT WHEN PAYMENT HAS BEEN MADE - 6 DAYS LATER? I CALLED AND WAS TOLD THAT IT TAKES ABOUT 48HRS FOR PAYMENT TO REFLECT - WHY DO YOU HAVE A PAYGATE INTSTANT EFT OPTION IF PAYMENT IS NOT IMMEDIATELY PROCESSED? I WOULD HAVE PAID THROUGH EFT AND EXPECT TO WAIT THE 48HRS PERIOD I FURTHER RESPONDED [BY SENDING YOU THE PAYMENT CONFIRMATION] TO ONE OF YOUR EMAILS FOR THE LAST TIME - PAYMENT WAS MADE ON THE 25/03/2022 WHICH WAS/IS WITHIN 7 DAYS OF INVOICE RECEIPT; REFRAIN FROM SENDING ME OUTSTANDING PAYMENT EMAILS AND TEXTS.. I DO NOT OWE YOU AND THIS IS HIGHLY ANNOYING AND EVEN IF I WERE TO OWE YOU - SENDING INVOICES ON A DAILY :-( PATHETIC

0
Replies (2)
Pathcare
Pathcare's reply31 Mar 2022, 12:47
Official
Dear Nomvuyo L

I trust that you and your family are doing well under the circumstances mentioned. I will investigate your complaint as a matter of urgency.

I am so sorry to hear about the traumatic experience your family has endured, I trust that this matter will be addressed.

Yours sincerely
Stephen Moyce
PathCare Debtors 
Pathcare
Pathcare's reply31 Mar 2022, 13:09
Official
Dear Nomvuyo L

Thank you for taking my call. I hope that I have resolved the matter at hand.

Yours sincerely
Stephen Moyce
PathCare Debtors