Shocking Treatment

I had to go for blood tests at Patcare situated at Intercare Tygervalley Cape Town. For these tests I had to fast and couldn't take my tablets which I havevto take every morning first thing. These tablets are vital for many reasons. One being my conscious behaviour. I went into the practice the day before and explained this. I had to fast for 12 hours for the tests. I got there at 7:30 with 4 people already in the rooms. When reception asked me to pay before I had my bloods done, I was rude. I explained my condition. Did I not overhear them discussing me and my attitude. This despite explaining my condition. I was very embarrassed. Eventually at 08h15 the sister called me. I didn't hear her as I'm deaf in my one ear. Sister Hendrieka Pienaar took her time asking several questions which had been answered at reception. Again I was rude, because of my condition and no tablets taken yet. I explained my condition and asked her to proceed with the bloods. She was not trained enough to deal with the situation. I paid my bill and had a R80 credit which they did not deduct. I only saw this once I got home had my medication and could think properly. I apologise for my rudeness, however it was explained. This branch of Pathcare - Drs Dietrich, Voigt & Partners will never see me again!!!