VJ
Vishal J

1 reviews | Active since Nov 2017

14 Feb 2025, 09:14

Shocking Prices Pathcare N1 City Cape town

I had a fasting blood test done at PathCare N1 City, Cape Town on 12 February 2025, and the pricing was shockingly high. Just two months earlier on 07 Dec 24, I did the same test (plus additional tests) at Lancet Laboratories in Durban for less than half the price. PathCare’s charges were more than double for identical services. I understand that pricing can vary, but this level of markup feels unjustifiable, especially for essential medical tests. Consumers deserve transparent and fair pricing when it comes to healthcare. I would recommend comparing prices before choosing a lab.

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Replies (5)
Pathcare
Pathcare's reply14 Feb 2025, 10:24
Official
Dear Vishal J,

Thank you for contacting Pathcare, please allow me to forward this to our pricing department so that they can raise your concerns with the relevant authorities.

Yours sincerely
Stephen Moyce
Pathcare Debtors 
Pathcare
Pathcare's reply14 Feb 2025, 12:57
Official
Dear Vishal J,

Thank you for allowing me to raise your concerns. We have contacted Lancet Laboratories for a comparative quote on these tests and the amount which was paid to Pathcare is 15% less than what Lancet Lab quotes Pathcare. It is possible that we are not comparing the same tests.

Yours sincerely
Stephen Moyce
Pathcare Debtors 
VJ
Vishal J's update14 Feb 2025, 13:15
Reviewer Update
Good day Stephen

Thank you for your response and for reaching out to Lancet Laboratories for a comparative quote. While I appreciate the effort to compare costs, I would like to clarify that the invoices I have from both Pathcare and Lancet are for the same tests. Given that Pathcare's pricing was supposed to be lower, I would like to furnish you with the invoices for review.

Please provide me with the appropriate email address where I can send these documents for further assessment. My email address is ***

I look forward to your response.

Best regards,

Vishal Jaynarayan

Pathcare
Pathcare's reply14 Feb 2025, 13:45
Official
Dear Vishal J,

We have sent you a revised email, you may respond accordingly.

Yours sincerely
Zeedrey Blankenberg
Pathcare Debtors 
Pathcare
Pathcare's reply14 Feb 2025, 14:42
Official
Dear Vishal J,

Thank you so much for sending the necessary information. We appreciate this detail. We suspect that this was done on a special deal for that specified doctor on their profile at lancet, but we will continue to investigate this.

Yours sincerely
Stephen Moyce
Pathcare Debtors