AS
Anna S

1 reviews | Active since Feb 2017

08 Feb 2017, 08:40

Shocking accounting department

<p>It would be great if Pathcare sent an invoice prior to handing customers over to debt collectors. A telephone call would be nice to confirm you have received an account or check they have the correct mailing information. Very frustrated and furious customer.</p> <p> </p>

0
Replies (2)
Pathcare
Pathcare's reply08 Feb 2017, 13:38
Official

Dear Anna Stephens

We are currently investigating the above complaint and will attend to and resolve the matter before close business Friday 10/02/2017.

Yours sincerely,

Sharon van der Berg

PathCare Debtors

Best regards,

Pathcare
Pathcare's reply08 Feb 2017, 15:18
Official

Dear Mrs Anna Stephens

Our explanatory email to you with regards to the above complaint has reference.

Please accept our sincere apologies for any inconvenience caused due to the miss-communication .

Assuring you of our best intentions at all times.

Yours sincerely,

Sharon van der Berg

PathCare Debtors

Best regards,