Rather USE Ampath
I've used Pathcare for the last 2 years. In 2016 - things in the southern suburbs, all worked. Northern suburbs, nothing works: 1. Phlebotomists slow and struggle to capture data accurately (names, ID, doctors typed in wrong) 2. IT *******, apps hardly work, apps hours slow on emergency bloods, histology on cancer patients never reflects! 3. Multiple calls, hours wasted, lots of talk, lots of promises, nothing works.
CHANGE TO AMPATH!
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Replies (2)
Pathcare's replyOfficial
09 Oct 2017, 14:08Dear Dr du Toit,
Your complaint has been escalated to management for urgent investigation.
We assure you that it will be attended to and resolved as soon as possible.
Thanking you for your co-operation and assuring you of our best intentions at all times.
Yours sincerely,
Heather Daniels.
PathCare
Best regards,
Pathcare's reply09 Oct 2017, 14:08
Official
Dear Dr du Toit,
Your complaint has been escalated to management for urgent investigation.
We assure you that it will be attended to and resolved as soon as possible.
Thanking you for your co-operation and assuring you of our best intentions at all times.
Yours sincerely,
Heather Daniels.
PathCare
Best regards,
Pathcare's replyOfficial
11 Oct 2017, 11:02We strive to uniformly implement the same process in both Northern and Southern Suburbs. If we have fallen short of this mark, we would gladly like to meet, so as to address these concerns.
Best regards,
Pathcare's reply11 Oct 2017, 11:02
Official
We strive to uniformly implement the same process in both Northern and Southern Suburbs. If we have fallen short of this mark, we would gladly like to meet, so as to address these concerns.
Best regards,