1 reviews | Active since Jul 2010
<p>I went to have blood drawn at Pathcare in Cape Medic Clinic on Thursday past.</p> <p>The lady first struggled to find my vein (which I told her is quite normal for me). She went ahead and proceeded with the procedure and injected me in my right arm.</p> <p>I actually screamed from the pain and advised her that it is very sore she told me to hold on and she was almost done or else she had to inject me again if she had to pull out.</p> <p> </p> <p>As she continued filling all the vials the pain starting increasing and I couldn’t bare it but just looked away as I screamed and clinched from the excruciating pain- which I have never ever experienced having blood drawn.</p> <p> </p> <p>Afterwards I even advised the front desk lady about the pain I experienced which has never ever happened to me before and all she said was maybe because it has been a long time since I’ve been injected.</p> <p> </p> <p>As the day went by the pain started increasing and my arm was tender and swollen. Each day passed by and more blue and bruised marks appeared with me struggling to move my arm, eat or sleep without taking 2 strong pain tablets.</p> <p> </p> <p>It is now 4 days later and the pains are still there with shockingly blue marks all around my arm.</p> <p>A nurse advised that I have been injected into my muscle and I had a doctor even checked it who advised that it is a punctured vessel.</p> <p>I don’t know what it is but it is extremely painful and uncomfortable.</p> <p>The fact that I had to pay so much money to have my arm so harshly handled and having to deal with this unnecessary pain, discomfort and nasty-looking marks all over my arm!!!! I even have daily photos to show how my arm continues to look.</p>
Dear Taufeeqj
The matter has been escalated to the head of our nursing department.
We sincerely apologize for the discomfort you have suffered and any inconvenience caused.
We are in the process of investigating the matter and will revert before close of business day 14/03/2017.
Assuring you of our best intentions at all times.
Yours sincerely
Sharon van der Berg
PathCare Debtors
Best regards,
Dear Taufeeqj
The matter has been escalated to the head of our nursing department.
We sincerely apologize for the discomfort you have suffered and any inconvenience caused.
We are in the process of investigating the matter and will revert before close of business day 14/03/2017.
Assuring you of our best intentions at all times.
Yours sincerely
Sharon van der Berg
PathCare Debtors
Best regards,
Dear Ms Tambay
Our email thread to you has reference to the above complaint. We are very happy that the matter has been amicably resolved and PathCare looks forward to your future visits.
Assuring you of our best intentions at all times.
Yours sincerely,
Sharon van der Berg
Pathcare Debtors
Best regards,
Dear Ms Tambay
Our email thread to you has reference to the above complaint. We are very happy that the matter has been amicably resolved and PathCare looks forward to your future visits.
Assuring you of our best intentions at all times.
Yours sincerely,
Sharon van der Berg
Pathcare Debtors
Best regards,
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