Poor service

Item: Pathcare
Rating: 1
Author: Kelly M

I went for a COVID tests last week Tuesday, I called pathcare on Friday and they advised me it takes 3-4 days for the results, it's day 6 and I still don't have my results.

Helpful (0)

Replies (2)

Pathcare's replyOfficial

13 Jul 2020, 17:06

Dear Kelly M

Would you kindly send me your identitity number or full name and surname to debtors at pathcare dot org to investigate.

Yours sincerely
Sharon van der Berg
PathCare Debtors

Pathcare's reply13 Jul 2020, 17:06

Official

Dear Kelly M

Would you kindly send me your identitity number or full name and surname to debtors at pathcare dot org to investigate.

Yours sincerely
Sharon van der Berg
PathCare Debtors

Pathcare's replyOfficial

14 Jul 2020, 09:01

Dear Kelly

Due to an administrative error, your cell number was not updated when your request for service was logged. This has been escalated as a big concern

Please accept our apologies for any inconvenience that you may have experienced

Yours sincerely
Sharon van der Berg
PathCare Debtors

Pathcare's reply14 Jul 2020, 09:01

Official