1 reviews | Active since Mar 2013
Pathetic service!
I am reporting Sandra Van der Merwe en Natasha Adriaanse from Pathcare in Cape Town from Accounts. I'm utterly annoyed and irritating about the pathetic service for a patient which is my mother and a stroke victim. She has been registered as a chronic patient and PMB and this nonsense is happening. The wrong ICD 10 codes are used after the accounts were paid with the correct codes. I do not understand why these people at accounts insisting on using the same incorrect codes! And then persisting with their pathetic service!
Dear Monita
We are in the process of investigating your above complaint. We will revert back to you as soon as possible
Your sincerely
Sharon van der Berg
Best regards,
Dear Monita
We are in the process of investigating your above complaint. We will revert back to you as soon as possible
Your sincerely
Sharon van der Berg
Best regards,
Dear Monita
As per the email confirmation.
The medical aid accounts Team Leader followed up with medical aid with regards to settlement of the invoices.
Controls and measures have since been put in place to avoid a recurrence of this nature.
Please accept our sincere apologies for any inconvenience , as it is not our intention to offer a disservice to our valued clients and supporters.
Please feel free to contact us directly should you have any further queries in this matter. Assuring you of our best intentions at all times.
Yours sincerely
Sharon van der Berg
PathCare Debtors
Best regards,
Dear Monita
As per the email confirmation.
The medical aid accounts Team Leader followed up with medical aid with regards to settlement of the invoices.
Controls and measures have since been put in place to avoid a recurrence of this nature.
Please accept our sincere apologies for any inconvenience , as it is not our intention to offer a disservice to our valued clients and supporters.
Please feel free to contact us directly should you have any further queries in this matter. Assuring you of our best intentions at all times.
Yours sincerely
Sharon van der Berg
PathCare Debtors
Best regards,