1 reviews | Active since Jun 2016
PATHETIC
How does a company as big a pathcare not have proper systems in place. My daughter had grommets done and allergy tests Nov 2023. All was paid for by my medical aid. Now the medical aid reversed a certain portion I guess as I received and sms for the first time from pathcare on the 16th of April advising my account is over due with R72.70. I tried their whatsapp line and it stated that my nor my husbands ID numbers matchs their accounts. So I left it. Now again I get an sms advising that my account is due for hand over. This is ridiculous to say the least. If all was covered and the medical aid reversed something an I have not yet received my statement how will I know if that is the case. They advise that no email is registered but if no emailnis there surely they can call and they can update their system seeing that something was reversed now it sure can be noted to the client without directly jumping to handover threats
Thank you for contacting Pathcare, please allow me to investigate and to bring resolve to your concerns raised.
Yours sincerely
Stephen Moyce
Pathcare Debtors
Thank you for contacting Pathcare, please allow me to investigate and to bring resolve to your concerns raised.
Yours sincerely
Stephen Moyce
Pathcare Debtors
Thank you for contacting Pathcare too. I do apologize for the inconvenience caused. This was raised with the management team, and they are looking to resolve the issue. I have since attached the email to this account.
I trust this issue will not remain and that future outcomes will only be positive outcomes.
Yours sincerely
Stephen Moyce
Pathcare Debtors
Thank you for contacting Pathcare too. I do apologize for the inconvenience caused. This was raised with the management team, and they are looking to resolve the issue. I have since attached the email to this account.
I trust this issue will not remain and that future outcomes will only be positive outcomes.
Yours sincerely
Stephen Moyce
Pathcare Debtors