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Phumlani M

1 reviews | Active since Jun 2019

12 Dec 2021, 09:43

Pathetic

I wish a could give Zero but I can’t. It is totally unacceptable that I am still waiting for my Covid 19 test result as this was done on Friday. As advertised, the waiting time is 48 hours. Here we are, still waiting for my result unable to travel or plan for the week because of sheer incompetence. I will never be using this useless facility again. It can’t take more than two days to examine a Covid specimen. All of my colleagues have received their results as from yesterday morning but it’s just me left. ****** useless, when I call in to the Milnerton testing facially they say my sample is still on the “worksheet”. Do not advertise 48hours if you are clearly incapable of keeping to it

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Replies (1)
Pathcare
Pathcare's reply13 Dec 2021, 08:11
Official
Dear Phumlani Mthethwa

Your complaint has been escalated to the Area Manager concerned for investigation, they will revert back to you as soon as possible.

Yours sincerely
Sharon van der Berg
PathCare Debtors