Pathcare - thumbs down for Customer Service

<p>I am really disappointed at the responses from Pathcare to date on very legitimate queries<br />There is a difference doing the test as per request and payment / partial payment thereof and then balance billing member where there is seemingly overcharging / over subscribing by this service provider<br />I have not said I would not settle non-payments or shortfalls by my Medical aid but I have requested numerous times (since June) for detail or at least an explanation as to why they are billing in excess of medical aid rate and why they have billed for a service that is included in the main procedure code.<br />Final notices contain and SMS don't contain any information as to what the payment is demanded for - there is no way of verifying or cross checking against an existing query.<br />This organisation seemingly operates with no integrity and the patient is ultimately left between a rock and hard place and ultimately out-of-pocket!</p>