1 reviews | Active since Sept 2010
Pathcare taking moneys upfront then cannot provide service and refunds
Took my money upfront at Pathcare because i was told i look like persons that do test at Pathcare and runaway with their money. Whatever that looks like! After taking my money they then did not know what to do, although i insisted they contact the doctor who is in same building. After one hour there and them still not knowing in their confusion what to do, i told them i will go to another provider, but i insisted they refund my cash money. Lo and behold, they are the people that actually take your money as ive heard so many stories why they havent refunded my money yet for over two and a half weeks, until i spoke to a regional manager to get my money back, which they agreed should have been done an immediate refund, for no service or test done.
Your refund is being resolved by the Section head of our banking/credits and refund department as per the email correspondence between you and the Section head concerned.
I have spoken to the Senior in charge at the depot you visited on the day and forwarded her your email response sent to me. She will revert back to you from a clinical point with regards the incident.
Yours sincerely
Sharon van der berg
Pathcare Debtors
Your refund is being resolved by the Section head of our banking/credits and refund department as per the email correspondence between you and the Section head concerned.
I have spoken to the Senior in charge at the depot you visited on the day and forwarded her your email response sent to me. She will revert back to you from a clinical point with regards the incident.
Yours sincerely
Sharon van der berg
Pathcare Debtors