mR
mari-angelique Robberts

1 reviews | Active since Sept 2012

07 Jan 2021, 12:15

Pathcare send accounts to wrong person

Hi, This is been stressfull time for all in the world last thing i needed was that Pathcare sends out invoices for payment when i did pay and then sends in email to a M valentine, how can i feel save with knowing they don't know who Iam and what if my results is wrong. I'm still sick as hell and at work what if my results was wrong and i had to go come to work and infected people? what if how do I know the results and all my information is correct? I want to be tested again and not on my behalf again! If no one is going to help me i will take this Mather to a higher person this a scary time we are losing family, friends, Dr, nurses. There is no time for results or miss tipping to happen!

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Replies (2)
Pathcare
Pathcare's reply07 Jan 2021, 14:15
Official
Dear Mari-Angelique

I trust you are well. I agree wholeheartedly that we as humanity are facing very tough and extreme circumstances. And confidentiality and trust is at the forefront especially a medical company.

I am busy investigating why the email was addressed to the person you mentioned. I will revert soonest with my findings

Yours sincerely
Sharon van der Berg
PathCare Debtors
Pathcare
Pathcare's reply08 Jan 2021, 13:22
Official
Dear Mari-Angelique

As per my email sent to you, thank you for bring your concerns to our attention.
I trust that the content of my email is off assistance and gives clarity on the matter at hand.

Please do not hesitate to contact me directly for any assistance

Yours sincerely
Sharon van der Berg
Pathcare Debtors