Pathcare not doing all the blood test of a 2 year old child as requested

So i took my daugter age 2 for blood test at pathcare as requested by the paediatrician. Bethlehem Pathcare in the eastern freestate some how did not do all the test as requested with her blood or misplaced it and now phones us to bring our child again to put her through the truama. Its very unprofessional of a company who deals with these kinds of tests on a daily basis. I am not happy at all with them and no excuse will ever make me forgive them for put my child under this again because of there stupidity and not doing what they are getting payed for. I hope this will reach the head office so they can see what we need to deal with in Bethlehem. We have been waiting for the results more than a week then we get told sorry bring your child again we did not do all the test as you requested.