Pathcare never cared
<p>I went to a Dr in 2015 0n the 1st of May got my blood samples taken by Pathcare a year later I get a call from some lady from veri cred appearently its their agency for collecting debt and they instantly give me a period of time to settle the amount all these months ,weeks and days I never heard anything from them never got their letters emails nor call but they claiming i never answered their calls but the agency never struggled to find me and they have my work number and now my accounts have extra interests for the debt collector which is unfair if pathcare reached me and told me my account isnt fully paid I wasnt ganna pay so much their accounts department is terrible. </p>
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Pathcare's replyOfficial
13 Oct 2016, 17:06Dear Vusimuzi
We are in the process of investigating your complaint and will resolve the matter before close of business on Monday 17/10/2016
Assuring you of our best intentions at all times.
Yours sincerely,
Heather Daniels
PathCare Debtors
Best regards,
Pathcare's reply13 Oct 2016, 17:06
Official
Dear Vusimuzi
We are in the process of investigating your complaint and will resolve the matter before close of business on Monday 17/10/2016
Assuring you of our best intentions at all times.
Yours sincerely,
Heather Daniels
PathCare Debtors
Best regards,
's updateReviewer Update
24 Oct 2016, 15:06so today 24/10/16 i get a call from Pathcare maybe finance deppartment the lady doesnt even tell me her name starts fighting telling me im irresponsible i ignored all their efforts trying to communicate with me i wanted this to happen who wants to have an handed over account threatned to respond on hello Peter in some type of way ??? oh well Pathcare is still careless this is just a money making scheme for Vericred and Pathcare
's update24 Oct 2016, 15:06
Reviewer Update
so today 24/10/16 i get a call from Pathcare maybe finance deppartment the lady doesnt even tell me her name starts fighting telling me im irresponsible i ignored all their efforts trying to communicate with me i wanted this to happen who wants to have an handed over account threatned to respond on hello Peter in some type of way ??? oh well Pathcare is still careless this is just a money making scheme for Vericred and Pathcare
Pathcare's replyOfficial
26 Oct 2016, 16:13Dear Mr. Malindi
Our previous telephonic and email correspondence to you have reference.
We confirmed your cell no and email address as correct.
Despite having moved residence and us tracing the correct address, all sms’s and emails forwarded to you were not responded to.
Your medical aid informs all members by way of a remittance advice when claims are settled, rejected or short paid.
The account in query, dating back to 24/03/2015 was escalated to an external agency for collection.
A previous account of yours, dating back to 22/05/2015 was also handed over for collection and settled by you directly to the agency on 12/09/2016
Regrettably, the account in query must be settled directly with the collection agency as there are costs incurred.
Thanking you for your co-operation and assuring you of our best intentions at all times.
Yours sincerely,
PathCare Debtors.
Best regards,
Pathcare's reply26 Oct 2016, 16:13
Official
Dear Mr. Malindi
Our previous telephonic and email correspondence to you have reference.
We confirmed your cell no and email address as correct.
Despite having moved residence and us tracing the correct address, all sms’s and emails forwarded to you were not responded to.
Your medical aid informs all members by way of a remittance advice when claims are settled, rejected or short paid.
The account in query, dating back to 24/03/2015 was escalated to an external agency for collection.
A previous account of yours, dating back to 22/05/2015 was also handed over for collection and settled by you directly to the agency on 12/09/2016
Regrettably, the account in query must be settled directly with the collection agency as there are costs incurred.
Thanking you for your co-operation and assuring you of our best intentions at all times.
Yours sincerely,
PathCare Debtors.
Best regards,