JL
Janine L
1 reviews | Active since Dec 2010
29 Apr 2021, 08:43
Pathcare handed me over for debt collection - fault on their part
Pathcare incorrectly joined another client to my account, resulting in me being handed over to their lawyers for debt collection. I brought this under their attention and they corrected my account on their side, and they promised to correct the situation with the lawyers. Needless to say it is a month down the line and the lawyers are still hounding me for money. Mo matter how many emails I send to Pathcare, it seems that nothing is being done to rectify the situation.
Helpful (0)
Replies (4)0
Replies (4)
Pathcare's replyOfficial
29 Apr 2021, 09:11Dear Janine
Thank you for contacting us, I will investigate and will revert back to as soo as possible
Your sincerely
Sharon van der Berg
PathCare Debtors
Thank you for contacting us, I will investigate and will revert back to as soo as possible
Your sincerely
Sharon van der Berg
PathCare Debtors
Pathcare's reply29 Apr 2021, 09:11
Official
Dear Janine
Thank you for contacting us, I will investigate and will revert back to as soo as possible
Your sincerely
Sharon van der Berg
PathCare Debtors
Thank you for contacting us, I will investigate and will revert back to as soo as possible
Your sincerely
Sharon van der Berg
PathCare Debtors
Pathcare's replyOfficial
29 Apr 2021, 10:06Dear Janine
Thank you. I have followed the email chain, and have submitted requests for feedback as to what happened on your account with regards to hand over when it was resolved. I will revert soonest
Yours sincerely
Sharon van der Berg
PathCare Debtors
Thank you. I have followed the email chain, and have submitted requests for feedback as to what happened on your account with regards to hand over when it was resolved. I will revert soonest
Yours sincerely
Sharon van der Berg
PathCare Debtors
Pathcare's reply29 Apr 2021, 10:06
Official
Dear Janine
Thank you. I have followed the email chain, and have submitted requests for feedback as to what happened on your account with regards to hand over when it was resolved. I will revert soonest
Yours sincerely
Sharon van der Berg
PathCare Debtors
Thank you. I have followed the email chain, and have submitted requests for feedback as to what happened on your account with regards to hand over when it was resolved. I will revert soonest
Yours sincerely
Sharon van der Berg
PathCare Debtors
Pathcare's replyOfficial
29 Apr 2021, 13:34Dear Mrs. Lombard
Thank you for allowing me to investigate and give you feedback on this matter. As per our telephonic conversation and email confirmation, my humble apologies for any inconvenience that was caused due to the hand over SMS received. I can assure you that all has been resolved.
Please do not hesitate to contact me for any further assistance
Your sincerely
Sharon van der Berg
PathCare Debtors
Thank you for allowing me to investigate and give you feedback on this matter. As per our telephonic conversation and email confirmation, my humble apologies for any inconvenience that was caused due to the hand over SMS received. I can assure you that all has been resolved.
Please do not hesitate to contact me for any further assistance
Your sincerely
Sharon van der Berg
PathCare Debtors
Pathcare's reply29 Apr 2021, 13:34
Official
Dear Mrs. Lombard
Thank you for allowing me to investigate and give you feedback on this matter. As per our telephonic conversation and email confirmation, my humble apologies for any inconvenience that was caused due to the hand over SMS received. I can assure you that all has been resolved.
Please do not hesitate to contact me for any further assistance
Your sincerely
Sharon van der Berg
PathCare Debtors
Thank you for allowing me to investigate and give you feedback on this matter. As per our telephonic conversation and email confirmation, my humble apologies for any inconvenience that was caused due to the hand over SMS received. I can assure you that all has been resolved.
Please do not hesitate to contact me for any further assistance
Your sincerely
Sharon van der Berg
PathCare Debtors
JL
Janine L's updateReviewer Update
29 Apr 2021, 13:47Thank you so much, great personal service !!!!
JL
Janine L's update29 Apr 2021, 13:47
Reviewer Update
Thank you so much, great personal service !!!!