Pathcare can't locate payments...

I was contacted by Pathcare about a month ago with regards to an outstanding account which I never received. I requested that they send the account to my email address, but never received the account, only another threatening sms stating that I owe them money. <br> I contacted them confirming my email address for the 3rd tim<br> e, I eventually just sent them an email and asked that they reply to it with the account. <br> <br> When I received the account I noticed that my email address was incorrect on the actual statement. I sent Xolelwa Bolo an email on the 29th of July asking if this is the only account, I have still not received a response from her.... <br> <br> I paid the account in full on the 31st of July. Yesterday I received another sms from Pathcare saying they haven't received payment. I contacted them explaining that I have paid more than a week ago. I spoke to a very rude and arrogant lady in the call center who couldn't understand why this would upset me and why I insisted that they locate my payment..she said she would get the person who handled the account to contact me...no surprise that I haven't received a call yet... <br> <br> You are useless! Locate my payment ASAP and stop sms'ing m