DK
David K

1 reviews | Active since May 2012

15 Sept 2025, 09:30

PathCare billing is misleading and dishonest

I had the exact same experience as a previous reviewer. PathCare’s invoices are misleading – they give you a price on the day, which you pay in full, and then later they come after you again. I tried emailing for clarification multiple times, but all my emails were ignored.

In my case, I paid my account at the time of service, yet they are now sending me another invoice for the same visit. To make matters worse, their credit transfer doesn’t even match the actual amount – I am missing R56!

This kind of behaviour feels dishonest and predatory. Once an account is settled, the matter should be closed – no hounding, no fabricated extras. PathCare needs to fix their billing practices and stop harassing patients who have already paid.

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Replies (2)
Pathcare
Pathcare's reply15 Sept 2025, 11:32
Official
Dear Mr Kimberley,

Thank you for contacting Pathcare, please allow me to investigate and to bring resolve to your concerns raised.

Yours sincerely
Zeedrey Blankenberg
Pathcare Debtors 
Pathcare
Pathcare's reply16 Sept 2025, 11:30
Official
Dear Mr Kimberly, 

Kindly be advised that we have responded to your concerns raised and can confirm that the matter has now been resolved.

Yours sincerely
Zeedrey Blankenberg
Pathcare Debtors