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Warren L

1 reviews | Active since Feb 2011

07 Jun 2019, 09:42

Pathcare almost always have treatment declined and extremely aggressive debt collection

Every time my medical fund refuses to pay for blood-work, Patchare sends me aggressive letters demanding payment when the medical aid should cover it. Why are Pathologists, especially Pathcare the worst of all medical treatment providers?

Their aggressive statements NEVER explain why payment is refused. Just a generic message.

What ******* is this then?? I am not Sherlock Holmes. I cannot smell why rejection happened??

The very, very sad thing is that I have no choice but to use them. They are forced down my throat, just like a Telkom landline.

0
Replies (4)
Pathcare
Pathcare's reply07 Jun 2019, 09:50
Official

Dear Warren L

Would you be so kind as to email me your information, especially the account number.

It will  be my pleasure to assist you and bring resolution to your query.

My land line number is ***, my email is ***
Yours sincerely
Sharon van der Berg
Pathcare Debtors
Pathcare
Pathcare's reply07 Jun 2019, 10:43
Official
Dear Warren L

Thank you for your response.

Please accept my sincere  apology  for asking this of you,  I am unable to see your information  that you supp**** as it is **** out by the site

If you would be so kind as to email me your details to ***

Thank you for your assistance in this regard

Yours sincerely,
Sharon van der Berg
Pathcare Debtors

Pathcare
Pathcare's reply07 Jun 2019, 15:31
Official
Dear Warren L

Thank you for forwarding me the information pertaining to your enquiry.

As per our telephonic discussion and email confirmation, I have addressed the accounts with the relevant person at medical aid.

I will keep you duly informed with regards to the outcome of the accounts.

Please accept our sincere apologies for any inconvenience, frustrations and miscommunications caused. As it is not our intention to offer a disservice to our valued clients and supporters.

Yours sincerely
Sharon van der Berg
Pathcare Debtors

WL
Warren L's update18 Jun 2019, 08:58
Reviewer Update
Thank you for assisting with this with haste, great feedback and sincerity!