Pathcare ACC's dept pathetic
My Son had a covid test done I. July. I have requested pathcare to put my med aid details on the invoice on numerous occasions via telephone and emails. My med aid will not do PMT unless invoice stipulates all the correct info. I am sitting between a rock and hard place as pathcare says their systems reject my med aid details despite me sending them my med aid membership certificate however they keep sending me sms Saying I need to settle acc within 7 days! Who the hell do I speak to at pathcare to sort this out???????#WIN
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Pathcare's replyOfficial
20 Aug 2021, 13:53Dear Bernice M
Thank you for contacting PathCare . Your enquiry was escalated to our Section head, who in turn made contact with you to resolve the validation of medical aid details.
I trust that the matter was amicably resolved
Yours sincerely
Sharon van der Berg
PathCare Debtors
Thank you for contacting PathCare . Your enquiry was escalated to our Section head, who in turn made contact with you to resolve the validation of medical aid details.
I trust that the matter was amicably resolved
Yours sincerely
Sharon van der Berg
PathCare Debtors
Pathcare's reply20 Aug 2021, 13:53
Official
Dear Bernice M
Thank you for contacting PathCare . Your enquiry was escalated to our Section head, who in turn made contact with you to resolve the validation of medical aid details.
I trust that the matter was amicably resolved
Yours sincerely
Sharon van der Berg
PathCare Debtors
Thank you for contacting PathCare . Your enquiry was escalated to our Section head, who in turn made contact with you to resolve the validation of medical aid details.
I trust that the matter was amicably resolved
Yours sincerely
Sharon van der Berg
PathCare Debtors