Pathcare accounts lost my vote

I had a covid test done in July 2021 at Pathcare Stellenbosch. The result came out negative. As I havent heard from them again, I thought the account was covered by our medical aid. 6 August 2022 I received the first account via email for R850. I paid half end Aug and was going to pay the other half end September. Out of nowhere MTB attorneys called. My account was handed over. I told the lady at MTB no one ever callled or sent an account to request payment, how can Pathcare just hand it over? I paid the balance to MTB now without the laywers fees. I think it's pathetic and unreasonable of Pathcare to just hand over accounts without a proper follow up of investigatiion. Think Pathcare should pay the lawyers fees 😕 I pay all my accounts on time, but this came as a surprise and money doesnt come easily to anyone nowadays. I never had a problem with Pathcare before, but this is just not on.