PATHCARE ACCOUNT NIGHTMARE!!

I have tried unsuccessfully for the PAST YEAR to make sense of a chaotic account in our son's name. I wrote an email of complaint to PATHCARE on Monday 16 Aug 2021 and received an email response stating that my enquiry would be dealt with in 3 working days ... that was yesterday and I am still waiting for a response!!!

It came to light recently that there are 3 (THREE) accounts in my son's name with three different account numbers linked to three different ID numbers. HOW DOES THAT HAPPEN??? No wonder there is such a mess with his account!!!

I cannot get to the bottom of what is going on and I'm tearing my hair out!! Other patients BEWARE!! Dealing with PATHCARE is a nightmare.